Premium Hostel
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Premium Hostel
  • Premium Hostel
  • Premium Hostel
liseth vergara
2020-12-21
"Excelente hostal todos con habitación y baño privado."
Nadopta Ludmila
2020-12-03
"В хостеле чисто. Близко к центру, рядом несколько магазинов"
Ivan Mysnyk
2020-10-15
"Очень хороший хотел... Рекомедую"
Lathrop L. d S T
2020-10-05
"Quality, price, location, the chance to cook you own meals and a quiet, well connected neighborhood. Very positive budget stay!"
Motto
2020-09-02
"Very good services, well maintained"
Jakub Główka
2020-09-02
"This hostel has very nice and clean rooms. Located on several floors but there's no much other people in the building than the guest. Kitchen is very clean, well equipped. Service is excellent. The breakfast is served as a lunch bag with juice, fruit, yoghurt and a sandwich. Taken from some nearby coffee and quite tasty but rather small."
Alvaro Gc
2020-08-11
"Es un Hostel muy bien situado, sigue la línea de los Hostel tipo albergue todos los servicios y habitaciones son adecuadas"
Christell Hansen
2020-06-24
"Well located, comfy and warm"
Club Natacion Aviles
2020-06-21
"Muy buena cama, limpio, y con portero las 24h"
karim lopez salazar
2020-06-08
"Buena ubicación y laa habitaciones connlo justo y necesario, el desayuno es una bolsa con pan, yogurt, un jugo y una fruta."
M J Akbar
2020-06-03
"More like a hotel and really friendly staff good value for money."
Gerald Pils
2020-06-02
"Billige, einfache Unterkunft, ideal für eine oder zwei Übernachtungen, mich auf von Zentrum "
Simone Napoli
2020-05-31
"Nel mio soggiorno a Cracovia ho avuto la fortuna di soggiornare al Premium Hostel, innanzitutto il prezzo è davvero ottimo, economico è dire poco, con l’ottimo prezzo puoi avere a disposizione una camera con bagno privato, così è stato per me. Mi sono trovato davvero bene, non sembra un ostello, personale gentile e disponibile"
Franklin Ortega
2019-06-13
"Buen hotel limpio centrico"
Iulian Timar
2019-06-10
"Cozy and clean, friendly staff, very good prices."
Matúš Benian
2019-05-30
"Izba bola čistá, kúpeľňa úplne nová. Dvere do izby neboli odhlučnene a bolo počuť hluk z chodby. Ľudia čo ťažko zaspávajú môžu mať problém."
Ta-Rah
2019-05-29
"We stayed 3 nights at premium hostel, the door doesn’t look official but there is a small silver sign saying what is in the building. Clean and tidy facilities (we had a double room with en suite). Staff very helpful and friendly and solved issues quickly and with a smile. Only issue was noisiness at night (we visited over a weekend) but once asleep didn’t make a difference. There were road works on while we stayed so main tram and bus lines weren’t running which would add to the noise. Other other thing is no black our curtains so if you plan on sleeping in bring an eye mask in summer as light shines through. Very affordable for what we needed (a bed and base) as we didn’t spend much time here as we went exploring!"
James McMurray
2019-05-24
"Good place overall, being on the second floor is a bit of a hassle with fewer kitchen facilities"
fedemo_11
2019-05-22
"Abbiamo soggiornato due notti presso questo ostello e nonostante il mio scetticismo iniziale mi sono poi ricreduta. Check in e check out velocissimo con ragazze alla reception che parlano inglese aperta 24 ore dove ti rifornisci di asciugamani e bagno schiuma e shampoo. Camera piccola ma con tutto quello che serve. Letti comodi. Bagno con doccia pulito. La struttura è comoda al centro che raggiungi a piedi in 10 minuti. Quindi consiglio questa struttura per un week end o soggiorni brevi"
fenix loder
2019-05-21
"El mejor "hostal" porque parece hotel, de cracovia"
Ксюха Золотько
2019-05-17
"Удобное размещение, приятная девушка на рецепции, номер брали с собственным душем. В номере все чисто, лаконично, есть кровать, 2 тумбочки, шкаф, журнальный столик и телевизор. В душевой есть мыло, полотенца и автоматический освежитель воздуха. В целом очень понравилось. Из недостатков только отсутствие эл.чайника и СВЧ, но они и не были заявлены в описании."
Taras Potapenko
2019-05-14
"Забронювали номер в цьому хостелі на дві пари. Хоч ліжка окремо, але їх легко можна здвинути при потребі. Сам номер чистий, чиста постіль, рушники. Біля кожного ліжка світильники, розетки і полички. Свій санвузол для кожного номеру, який теж дуже охайний. Затишна кухня з всім необхідним. Персонал дуже ввічливий, володіють англійською. І все це по дуже демократичній ціні і недалеко від центру!"
Alexandr
2019-05-12
"Чисто,уютно,не дорого,кухня общая и много студентов шумновато."
Rasim Can Şener
2019-03-03
"It is wonderful.perfecto. clear ,safety , comfortable"
Oghenechovwen
2019-02-03
"Wonderful, quiet, and clean place. So homely."
hoops-man
2019-01-23
"back again after a few years, even better facilities now,and at this time of the year amazing prices 5pounds a night ? bed in a 4bed dorm ensuite 1st class and very quiet indeed for a good nights sleep, great staff and fine place for meeting fellow travellers family friendly"
Helena N
2019-01-17
"Very nice place in the centre of Krakow. Beautiful rooms, tasty breakfasts, cozy beds and quiet place. Beautiful view from my window. Thank you for service. I was alone in my trip to Poland, but I met very friendly people in this hostel."
AndreaM
2018-12-12
"Ho pernottato tre notti in questo ostello e mi sono trovato molto bene. Dall’estero forse può lasciar a desiderare ma internamente è stato rinnovato. Anzi esattamente nel periodo in cui ci sono stato era ancora in fase di restauro tra cui la facciata esterna. Le camere nuove e pulite e così anche il bagno. Non c’è la colazione ma a pochi euri la trovi vicino! Ottima posizione a 15min a piedi dalla piazza centrale e il costo è stato economico, mi sono trovato molto bene. Consiglio di usare Uber se volete muovervi in città è funzionale e comodo! Buona vacanza a Cracovia."
Rina Papadopulu
2018-10-16
"At very good location, clean and convenient. 24 hours check-in, good accomodation, TV, free Wi-Fi and comfortable kitchen with all needed, free tea and coffee. Relatively friendly staff."
Liana A
2018-09-06
"Cosy room. There is possibility to cook and make tea/coffee in kitchen."
Anthony Horrobin
2018-08-09
"Great place! Best hostel I've stayed in I think and intact it felt more like a hotel than a hostel. Price was extremely cheap and the hostel was able to recommend some reasonably priced parking nearby too. The kitchen facilities were great and staff always helpful aswell. Would stay next time I return to Krakow."
Andrus Kuus
2018-07-18
"Great value. Located in the walking distance from the historic centre. Rooms are small and minimalistic, but clean and with modern furniture. Shared kitchen with basic cooking capabilities. Great shower. Although the walls seem to be not too sound insulated it is still a good place to sleep."
Jonathan Simmel
2018-07-16
"Service gut, Zimmer sauber aber zu klein, betten in Ordnung. Liegt nahe der Altstadt."
Ilenia Dessi
2018-07-06
"Camere pulite personale tranquillo. L hotel disposizione di una saletta dove si può disporre gratuitamente di bevande calde quali caffè cappuccino o te. La zona è abbastanza centrale con caffetterie e market proprio a pochi passi e a 15 minuti circa dalla piazza principale. Qualità prezzo ottima."
PRIVACY POLICY

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Information about the processing of personal data

Who is the administrator of personal data of Smart Hotels&Hostels guests?

The administrator of personal data of the Smart Hotels&Hostels network is SH&H sp. z o.o. sp. k. with a registered office at ul. Kunickiego 5/201, 30-134 Kraków, entered into the Register of Entrepreneurs of the National Court Register under No. 0000639868, NIP: 6792659490, REGON: 357423617 (hereinafter `We`).

How can you contact us regarding the processing of personal data?

In all matters relating to the processing of personal data, you can contact us:

  • by post: ul. Wielopole 16/8, 31-072 Kraków
  • by e-mail: biuro@shh.travel
  • by phone: +48 12 422 32 58

What are the purposes of processing personal data of Smart Hotels&Hostels guests by us?

The purpose for which we process personal data is:

  • the need to take steps to conclude a contract - activities aimed at booking an accommodation - and the conclusion and performance of a contract for the provision of accommodation services,
  • we have made possible claims in connection with the damage caused by us by the Guest or defending against the Guest`s claims towards us,
  • documenting the performance of the service for tax purposes,
  • providing the highest quality services for guests,
  • answering a question submitted by the Guest,
  • promoting your own brand by running a company profile on social media,
  • providing marketing services consisting in sending marketing information and offers to the Guest about their products and services by telephone or e-mail - only in the case of consent,
  • filling in the guest satisfaction survey with a given hostel or hotel - only in case of consent,
  • ensuring the safety of persons and property by monitoring video monitoring in the Smart Hotels&Hostels network facilities.

What is the legal basis for the processing of personal data?

The legal basis for processing the personal data of the Guest obtained by us is:

  • the need to undertake activities aimed at concluding the contract, conclusion and implementation of the contract for the provision of accommodation services,
  • fulfillment of the legal obligation - in the scope of documenting the service due to tax regulations;
  • our legitimate interest - in the scope of protection against claims, pursuing claims, conducting video monitoring, ensuring the highest quality of services provided, promoting your own brand in social media,
  • consent of the Guest - in the scope of marketing activities, submission of inquiries, guest satisfaction test. Consent may be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.

Who can receive personal data?

We provide personal data to the following categories of entities:
  • Companies providing IT services and providing IT software,
  • Companies and other subcontractors whose services the company uses to provide accommodation services,
  • Accounting firms providing accounting services,
  • Companies providing non-cash payment services to process payments,
  • Transport and taxi companies in case of transport or courier delivery by the Guest,
  • Legal firms (law offices) providing legal advisory services and legal representation of disputes,
  • Other entities cooperating with us from the tourism industry in order to perform services ordered through SH & H.

How long will we store your personal information?

Personal data obtained in connection with the concluded contract for the provision of accommodation services will be processed during the period of limitation of tax claims or civil claims of ours or guests, whichever comes later, obtained on the basis of consent for marketing purposes will be processed during the period of validity of consent for purposes marketing, acquired in connection with the video monitoring will be processed for a month from the date of fixation, and then they will be permanently removed.

What are the rights of a visitor in relation to the processing of personal data?

Each guest has the right to access personal data, rectify, delete or limit processing. In addition, each guest has the right to object to the processing. The exercise of rights is possible through the mailing or electronic contact given above in this information.

Is it possible to file a complaint regarding the processing of personal data?

Yes, every Guest has the right to lodge a complaint to the supervisory body, which is the President of the Office for Personal Data Protection in Warsaw.

Will the Smart Hotels&Hostels network transfer personal data outside the EEA?

No, we will not transfer your personal information outside of the EEA.

Is the provision of personal data a contractual or statutory requirement?

Providing personal data in the name and surname, document number, e-mail address, in the case of online reservations, contact number, is necessary to conclude a contract for the provision of accommodation services. Failure to provide personal data will make it impossible to conclude such a contract. In the remaining scope, providing additional personal data is voluntary.

Are automated decisions based on personal data, including profiling?

No. We do not make automated decisions based on personal data, including profiling.

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